Hi, I need a centerpiece arrangement for a dinner party Saturday. Budget is around $75. Is that doable?
7:27 PM — After hours
Hi! Absolutely, we can create a beautiful centerpiece for $75. You can pick it up Saturday morning or we offer local delivery for $15. Book your order here: bloomandvine.serviceengine.io
7:27 PM — Instant reply
Client booked a Saturday pickup at 7:28 PM. $75 order secured.
Sound familiar?
These are the problems florists deal with every day. Service Engine fixes all of them.
- You are arranging bouquets in the back and cannot get to the phone when it rings
- Customers call about holiday arrangements and same-day delivery but you are swamped and miss them
- Wedding and event inquiries require multiple back-and-forth messages to schedule a consultation
- Your Google reviews are sparse even though customers rave about your arrangements
- After-hours inquiries for next-day orders go unanswered until the shop opens
Here's how we help
Service Engine gives florists every tool they need to recover revenue and communicate better.
- Missed-call text-back captures every customer inquiry when you are busy with arrangements
- Online booking lets customers schedule consultations for weddings, events, and custom orders
- Automated reminders for pickup orders and consultation appointments reduce no-shows
- AI agent answers after-hours questions about your arrangements, pricing, and delivery options
- Automatic review requests after deliveries and pickups build your Google reviews
- Shared inbox keeps all customer communication in one professional place
Replace the duct tape
Stop managing 5 disconnected tools. One platform handles everything.
Before Service Engine
5 disconnected tools. Missed leads. Wasted time.
After Service Engine
One platform. Everything connected. Nothing falls through the cracks.
How it works for florists
Five things happen automatically. You don't lift a finger.
Client reaches out
Via text, call, or your booking page — any time, day or night.
AI answers instantly
Hours, pricing, availability — your AI front desk handles it.
They book online
Pick a service + time. Confirmed instantly via SMS.
Reminders go out
24h and 1h before. No-shows drop 80%.
Review request sent
After the appointment — Google review link via text.
Everything included for florists
Missed-Call Text-Back
Every unanswered call gets an instant text with your booking link.
AI Front Desk
Answers questions 24/7 via text — hours, pricing, availability.
Online Booking
Clients book anytime. Real-time availability. SMS confirmation.
SMS Reminders
24h and 1h automated reminders. Follow-ups for no-shows.
Review Requests
Auto-text after appointments with your Google review link.
Shared Inbox
All conversations in one place. Business separate from personal.
“Valentine Week used to be chaos. This year the AI handled after-hours inquiries and the booking page scheduled all my wedding consultations. I did not miss a single lead and my Google reviews doubled.”
Michelle Park
Owner, Bloom & Vine Floral
Florists FAQ
Common questions from florists about Service Engine.
You can create services for custom arrangement consultations, wedding flower meetings, and same-day order requests. Full e-commerce ordering is outside the scope, but the booking page drives consultations.
Reminders ensure customers remember their pickup time for arrangements, show up for wedding consultations, and are available for deliveries.
Configure the AI with your general offerings, seasonal specialties, and pricing ranges. For specific availability, it can direct customers to call during business hours or book a consultation.
During peak periods like Valentine Day, Mother Day, and prom season, the AI agent and booking page handle the overflow so you can focus on creating beautiful arrangements.
Yes. You can include delivery information in your service descriptions and AI agent configuration. Customers can book consultations and place requests through your booking page.