I have a leaking pipe under my kitchen sink. Can someone come out tomorrow?
9:47 PM — After hours
Hi! Sorry to hear about the leak. We have openings tomorrow at 10:00 AM and 2:00 PM. Book here: kowalskiplumbing.serviceengine.io
9:47 PM — Instant reply
Client booked the 10 AM slot at 9:48 PM. $195 recovered.
Sound familiar?
These are the problems plumbers deal with every day. Service Engine fixes all of them.
- You are under a sink when your phone rings and the caller goes to a competitor instead
- Customers schedule a service call and then are not home when you arrive
- Your evenings are spent returning missed calls and texting appointment confirmations
- Emergency calls come in after hours but you have no way to triage them via text
- You know your work is great but your Google reviews do not show it
Here's how we help
Service Engine gives plumbers every tool they need to recover revenue and communicate better.
- Missed-call text-back sends an instant reply with your booking link to every missed call
- Automated SMS reminders ensure customers are home and ready when you arrive
- Online booking lets homeowners schedule drain cleaning, repairs, or installations 24/7
- AI agent triages after-hours texts and answers common questions about your services
- Automatic review requests after every completed job boost your Google presence
- Shared inbox keeps every customer conversation in one place, off your personal phone
Replace the duct tape
Stop managing 5 disconnected tools. One platform handles everything.
Before Service Engine
5 disconnected tools. Missed leads. Wasted time.
After Service Engine
One platform. Everything connected. Nothing falls through the cracks.
How it works for plumbers
Five things happen automatically. You don't lift a finger.
Client reaches out
Via text, call, or your booking page — any time, day or night.
AI answers instantly
Hours, pricing, availability — your AI front desk handles it.
They book online
Pick a service + time. Confirmed instantly via SMS.
Reminders go out
24h and 1h before. No-shows drop 80%.
Review request sent
After the appointment — Google review link via text.
Everything included for plumbers
Missed-Call Text-Back
Every unanswered call gets an instant text with your booking link.
AI Front Desk
Answers questions 24/7 via text — hours, pricing, availability.
Online Booking
Clients book anytime. Real-time availability. SMS confirmation.
SMS Reminders
24h and 1h automated reminders. Follow-ups for no-shows.
Review Requests
Auto-text after appointments with your Google review link.
Shared Inbox
All conversations in one place. Business separate from personal.
“The missed-call text-back alone has been worth it. I went from missing half my calls to converting almost all of them into booked jobs. My revenue is up 25% since I started.”
Danny Kowalski
Owner, Kowalski Plumbing & Drain
Plumbers FAQ
Common questions from plumbers about Service Engine.
You can create a service type for emergency calls with a higher priority. The AI agent can also be configured to provide emergency instructions and escalation steps.
Create an estimate visit as one of your services. Customers book the estimate, you assess the job on-site, and then schedule the actual work.
Set your service durations to include travel time buffers. A 1-hour job with 30 minutes of travel can be listed as a 90-minute slot.
Yes. Configure the AI agent with your standard rates for common jobs. It shares your pricing and directs customers to book online.
Service Engine currently works best for solo operators or small teams sharing one schedule. Multi-technician routing is on our roadmap.