Hi! How much for a gel manicure + pedicure? Do you have anything open tomorrow?
9:14 PM — After hours
Hi! Gel mani + pedi is $75. Tomorrow we have openings at 10:00 AM, 12:30 PM, and 3:00 PM. Book here: polishednaillounge.serviceengine.io
9:14 PM — Instant reply
Client booked 12:30 PM at 9:15 PM. $75 secured.
Sound familiar?
These are the problems nail salons deal with every day. Service Engine fixes all of them.
- Your phone rings constantly and your nail techs cannot stop mid-manicure to answer it
- No-shows leave gaps in your schedule that could have been filled by walk-ins
- Clients text your personal phone at all hours to ask about availability and pricing
- You know you deserve more Google reviews but you never remember to ask
- Confirming appointments one by one the night before takes forever
Here's how we help
Service Engine gives nail salons every tool they need to recover revenue and communicate better.
- Online booking lets clients pick their service and time slot without calling
- Automated reminders 24 hours and 1 hour before each appointment reduce no-shows significantly
- Missed-call text-back sends your booking link to every caller you cannot answer
- AI agent handles after-hours questions about services, pricing, and walk-in availability
- Automatic review requests build your Google presence after every visit
- Shared inbox keeps all client messages organized and off your personal phone
Replace the duct tape
Stop managing 5 disconnected tools. One platform handles everything.
Before Service Engine
5 disconnected tools. Missed leads. Wasted time.
After Service Engine
One platform. Everything connected. Nothing falls through the cracks.
How it works for nail salons
Five things happen automatically. You don't lift a finger.
Client reaches out
Via text, call, or your booking page — any time, day or night.
AI answers instantly
Hours, pricing, availability — your AI front desk handles it.
They book online
Pick a service + time. Confirmed instantly via SMS.
Reminders go out
24h and 1h before. No-shows drop 80%.
Review request sent
After the appointment — Google review link via text.
Everything included for nail salons
Missed-Call Text-Back
Every unanswered call gets an instant text with your booking link.
AI Front Desk
Answers questions 24/7 via text — hours, pricing, availability.
Online Booking
Clients book anytime. Real-time availability. SMS confirmation.
SMS Reminders
24h and 1h automated reminders. Follow-ups for no-shows.
Review Requests
Auto-text after appointments with your Google review link.
Shared Inbox
All conversations in one place. Business separate from personal.
“We used to lose so many clients because they could not get through on the phone. Now they just book online. Our schedule is 90% full most weeks and no-shows are almost nonexistent.”
Lisa Nguyen
Owner, Polished Nail Lounge
Nail Salons FAQ
Common questions from nail salons about Service Engine.
Yes. List all your services, such as classic manicure, gel pedicure, acrylic full set, dip powder, and nail art, each with its own duration and price.
Your booking page shows open time slots. If someone wants to walk in, they can check availability on their phone before coming in.
The current version supports booking services at your salon. Individual technician scheduling is on our roadmap.
After a completed appointment, the client automatically receives a friendly text with a link to leave a Google review. No effort required from you or your team.
You can send individual messages through the shared inbox. Bulk promotional messaging is coming in a future update.