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Built for med spas

The booking and client communication platform for medical spas

Fill your treatment rooms, reduce no-shows, and build your reputation with automated SMS and online booking designed for med spas.

+$5,600/mo

average revenue saved from eliminated high-value no-shows

Service Engine — Med Spas
AW

Hi, Im interested in Botox. How much is it and do I need a consultation first?

10:04 PM — After hours

AI Front Desk

Hi! Botox starts at $12/unit. We recommend a free consultation first to create your treatment plan. Next available consult: Wednesday at 3 PM. Book here: glowmedspa.serviceengine.io

10:04 PM — Instant reply

Client booked Wednesday consult at 10:05 PM. Potential $400+ treatment in pipeline.

Sound familiar?

These are the problems med spas deal with every day. Service Engine fixes all of them.

  • High-value treatment slots go empty when clients no-show for Botox, filler, or laser appointments
  • Your front desk is overwhelmed with calls asking about treatment options and pricing
  • Potential clients inquire after hours but you do not respond until the next business day
  • You invest in marketing but your Google reviews do not match the quality of your results
  • Following up after treatments to check on clients and request reviews falls through the cracks

Here's how we help

Service Engine gives med spas every tool they need to recover revenue and communicate better.

  • Online booking lets clients schedule consultations, treatments, and follow-ups 24/7
  • Automated reminders protect high-value appointment slots from no-shows
  • AI agent handles after-hours inquiries about treatments, pricing, and consultation availability
  • Automatic review requests after treatments build your online reputation consistently
  • Missed-call text-back ensures every prospective client gets an instant response
  • Shared inbox gives your team a centralized hub for all client communication

Replace the duct tape

Stop managing 5 disconnected tools. One platform handles everything.

Before Service Engine

PatientNowFront Desk PhoneGoogle CalendarSquareInstagram Ads

5 disconnected tools. Missed leads. Wasted time.

After Service Engine

Service Engine

One platform. Everything connected. Nothing falls through the cracks.

How it works for med spas

Five things happen automatically. You don't lift a finger.

Step 1

Client reaches out

Via text, call, or your booking page — any time, day or night.

Step 2

AI answers instantly

Hours, pricing, availability — your AI front desk handles it.

Step 3

They book online

Pick a service + time. Confirmed instantly via SMS.

Step 4

Reminders go out

24h and 1h before. No-shows drop 80%.

Step 5

Review request sent

After the appointment — Google review link via text.

Everything included for med spas

Missed-Call Text-Back

Every unanswered call gets an instant text with your booking link.

Every lead captured

AI Front Desk

Answers questions 24/7 via text — hours, pricing, availability.

24/7 instant replies

Online Booking

Clients book anytime. Real-time availability. SMS confirmation.

47% more bookings

SMS Reminders

24h and 1h automated reminders. Follow-ups for no-shows.

80% fewer no-shows

Review Requests

Auto-text after appointments with your Google review link.

3.4x more reviews

Shared Inbox

All conversations in one place. Business separate from personal.

0 missed messages
A single no-show for a laser treatment costs us $500. Since implementing reminders, our no-show rate dropped from 15% to 2%. The automatic review requests have also doubled our Google review count in three months.
D

Dr. Samantha Reeves

Medical Director, Glow Med Spa

No-shows: 15% down to 2%
Med Spas Revenue Calculator

How much are you leaving on the table?

Pre-filled with averages for med spas. Adjust to match your business.

8
020
$350
$20$500
20
5100
15%
1%25%

You're losing

$11,821/mo

$7,274

Missed calls

$4,547

No-shows

Service Engine recovers

$8,729/mo

59x return on the $149/mo plan

Med Spas FAQ

Common questions from med spas about Service Engine.

Yes. List consultations, Botox, fillers, laser treatments, chemical peels, or any service you offer, each with its own duration and pricing.

Service Engine handles appointment scheduling and general communication. It does not transmit medical records or clinical information. Many med spas use SMS for appointment management.

Yes. List consultations as a separate service. Configure the AI agent to direct new clients to book a consultation before scheduling treatments.

After a completed treatment, the client receives a friendly text with a link to leave a Google review. The timing is ideal because clients are typically excited about their results.

You can customize reminder messages to include pre-treatment prep instructions. Post-treatment follow-up messaging is on our roadmap.

Ready to stop losing revenue?

Set up in 15 minutes. No contracts. Start your 14-day free trial.